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Blog

Retha Fraser
Sep 30, 20244 min read
Supercharge Your User Stories: Mastering Gherkin Notation for Clearer Requirements"
Introduction In the previous article of our series, we explored how EARS notation  (Easy Approach to Requirements Syntax) can be a...
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Retha Fraser
Sep 4, 20243 min read
Listen Up! How EARS Can Transform Your User Stories
Introduction Did you know that as a business analyst, you need to have really good ears? No, not the ones on the sides of your...
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Retha Fraser
Aug 31, 20242 min read
Enhancing User Stories: A Guide to Using Effective Notations
Introduction How often do your user stories miss the mark? Ambiguity, missed details, and vague requirements are common pitfalls that...
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Retha Fraser
Aug 17, 20244 min read
The Role of User Stories in Documenting Requirements: Are They Enough?
Introduction In Agile development, user stories are one of the most popular tools for capturing and communicating requirements. They...
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Retha Fraser
Aug 12, 20243 min read
Mastering Customer Satisfaction: How BA's Can Elevate Success with CEM
Introduction As businesses strive to stand out in today’s competitive market, one thing remains clear: exceptional customer experiences...
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Retha Fraser
Aug 5, 20243 min read
Streamlining Processes with Lean: A Guide for Business Analysts
Introduction In the fast-paced world of business efficiency and effectiveness are key to staying competitive. In our previous blog, we...
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Retha Fraser
Jul 29, 20243 min read
Improving Deliverables with Six Sigma: A Guide for Business Analysts
Introduction In the competitive world of business, ensuring high-quality deliverables is crucial for project success and customer...
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Retha Fraser
Jul 22, 20243 min read
Enhancing Project Success with Business Improvement Methodologies
Introduction In the competitive landscape of modern business, the role of a business analyst extends beyond traditional tasks to...
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Retha Fraser
Jul 17, 20242 min read
Why July is the Perfect Time to Reassess Your Business Analysis Career Goals
Introduction As winter peaks in the southern hemisphere and the year’s midpoint comes to pass, July offers a unique opportunity to pause...
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Retha Fraser
Jul 12, 20243 min read
The Business Analyst’s Guide to Successful Solution Adoption
As Business Analysts, we play a critical role in understanding the needs of our stakeholders and ensuring successful project outcomes....
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Retha Fraser
May 20, 20245 min read
The Coaching Catalyst: Unlocking Deeper Insights with AWE-inspiring Questions
Introduction Welcome to the latest edition of the Coaching Catalyst series, where we blend the realms of coaching with business analysis...
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Christelle Govender
May 7, 20242 min read
Not My Circus, Not My Monkey: Navigating Ownership as a Business Analyst
Explore the balance between ownership and letting go as a BA: Necessary for success, yet vital to know when to step back.
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Retha Fraser
Feb 20, 20246 min read
The Coaching Catalyst: The Strategic Use of Open-Ended Questions
Introduction Coaches often use an incredibly powerful technique to open up the conversation: they ask a straightforward but profoundly...
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Retha Fraser
Feb 12, 20243 min read
The Coaching Catalyst: A Series on Empowering the 21st-Century Business Analyst
Introduction The sweeping wave of digital transformation has ceaselessly stirred traditional business models, leading to a substantial...
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Retha Fraser
Feb 5, 20243 min read
Help! How Do I Say 'I Don’t Know' Without Losing My Job?
Introduction Like you, I have often been tangled in a storm of complex questions that sometimes not even Google has answers to! As...
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Retha Fraser
Jan 28, 202415 min read
How I Aced the CBAP Exam on My First Attempt: A Personal Journey
"Dreams are powerful reflections of your actual growth potential." - Denis Waitley Introduction Ever since I accidently discovered the...
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Retha Fraser
Jan 22, 20245 min read
Top 5 Skills Every Business Analyst Needs in 2024 (and Courses to Develop Them)
Introduction As we navigate into the third week of 2024, it's a great time to reflect on the role of a Business Analyst. The richness of...
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Retha Fraser
Jan 15, 20242 min read
Elevate Your Strategy: A Guide to the Powerful MOST Business Analysis Technique
Introduction As businesses evolve and face new challenges, it becomes crucial to prioritize strategic planning and decision-making based...
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Retha Fraser
Jan 8, 20243 min read
The Art of Persuasion for Business Analysts: A Key Skill for Driving Changes
Introduction In today's data-driven business environment, business analysts are trusted allies in helping shape and guide the strategic...
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Retha Fraser
Dec 11, 20233 min read
Adapting to Agile: The Evolving Role of Business Analysts in Agile Environments
Introduction As Agile methodologies have gained widespread adoption, organizations are constantly seeking ways to optimize their...
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