Frequently Asked Questions

How do I submit a blog article?

Navigate to the 'Blog' page Click on 'Submit Article Read through our 'Blog Submission Policy' for guidelines on submitting your article Complete the required fields on the form at the bottom of the page, and attach your article (.dox / .docx files only) Agree with the statements regarding your article to ensure compliance with our policy Click on 'Submit'
How will I receive the digital products that I have purchased?

Once you have made payment you will receive links to download your digital products on the 'Thank You' page of the checkout, along with an e-mail containing the links. Note that the link is only valid for 30 days after the purchase
How do I book a mentoring session without a plan?

Due to the nature of a mentorship program, we do not offer single mentorship sessions. You can book a Career Coaching session instead.
How do I book a coaching session without a plan?

Select the service you want to book from our Career page Click on 'Book Now' Select a date and time from the schedule that will suit you Click 'Next' Complete your details on the form Select 'Pay Now' from the Payment drop-down list Click on 'Add to Cart' to continue browsing, or select 'Book Now' to continue to checkout
How do I book a coaching session with a plan?

Select the service you want to book from our Career page Click on 'Book Now' Select a date and time from the schedule that will suit you Click 'Next' Complete your details on the form From the Payment drop-down list, select 'Use my plan' and select the plan that you want to use for booking the session Click on 'Add to Cart' to continue browsing, or select 'Book Now' to continue to checkout
How do I book the Introductory session as part of the Jump Start Your Career plan?

Check your e-mail for the confirmation e-mail sent to you after your purchase. Use the 'Book Now' button to book your introductory session
How do I book a mentoring session with a plan?

Select the service you want to book from our Career page Click on 'Book Now' Select a date and time from the schedule that will suit you Click 'Next' Complete your details on the form From the Payment drop-down list, select 'Use my plan' and select the plan that you want to use for booking the session Click on 'Add to Cart' to continue browsing, or select 'Book Now' to continue to checkout
How do I create a member profile?

Sign up to become a member Log in with your newly created login details Navigate to 'My Account' from the Login menu situated at the top right-hand corner of the screen Complete your information on the page, and don't forget to add a profile picture and a link to your LinkedIn profile! Click on 'Update Info' to save
How do I update my details on my profile?

Log in to theBAlab site Navigate to 'My Account' from the Login menu situated at the top right-hand corner of the screen Update your information on the page Click on 'Update Info' to save
How do I set my profile to private or public?

Log in to theBAlab site Navigate to 'My Account' from the Login menu situated at the top right-hand corner of the screen Scroll down to the bottom of the page where you will find the 'Visibility and privacy' settings Click on 'Profile privacy' to set your profile as private or public Click 'Update Info' to save