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Supercharge Your User Stories: Mastering Gherkin Notation for Clearer Requirements"
Introduction In the previous article of our series, we explored how EARS notation  (Easy Approach to Requirements Syntax) can be a...

Retha Fraser
Sep 30, 20244 min read
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Enhancing User Stories: A Guide to Using Effective Notations
Introduction How often do your user stories miss the mark? Ambiguity, missed details, and vague requirements are common pitfalls that...

Retha Fraser
Aug 31, 20242 min read
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Mastering Customer Satisfaction: How BA's Can Elevate Success with CEM
Introduction As businesses strive to stand out in today’s competitive market, one thing remains clear: exceptional customer experiences...

Retha Fraser
Aug 12, 20243 min read
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Streamlining Processes with Lean: A Guide for Business Analysts
Introduction In the fast-paced world of business efficiency and effectiveness are key to staying competitive. In our previous blog, we...

Retha Fraser
Aug 5, 20243 min read
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The Business Analyst’s Guide to Successful Solution Adoption
As Business Analysts, we play a critical role in understanding the needs of our stakeholders and ensuring successful project outcomes....

Retha Fraser
Jul 12, 20243 min read
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Adapting to Agile: The Evolving Role of Business Analysts in Agile Environments
Introduction As Agile methodologies have gained widespread adoption, organizations are constantly seeking ways to optimize their...

Retha Fraser
Dec 11, 20233 min read
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Mastering Change Management in Business Analysis: A Practical Guide to Navigating the Winds of Transformation
Introduction Change is a cardinal part of life - it becomes even more evident when related to businesses. Progressive organizations not...

Retha Fraser
Nov 20, 20233 min read
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Stakeholder Analysis: The Business Analyst's Secret Weapon for Winning Stakeholder Hearts and Ensuring Project Success
Introduction As a business analyst, you know that the success of any project depends not only on the quality of your work but also on the...

Retha Fraser
Oct 30, 20233 min read
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From Process to People: A New Era of Business Analysis with Human-Centric Work Design
Introduction In today's fast-paced and ever-evolving business landscape, organizations are constantly seeking innovative ways to improve...

Retha Fraser
Jul 17, 20232 min read
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Demystifying Use Cases: A Step-by-Step Guide to Effective Business Requirements Identification
Introduction In today's fast-paced business environment, organizations are continuously looking for ways to improve their processes and...

Retha Fraser
Jun 12, 20233 min read
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